EnglishConsumerv1

Consumer Complaint (District Consumer Commission)

Draft complaint for filing before the District Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.

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Same document in Hindi: हिंदी संस्करण

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Your document — Consumer Complaint (District Consumer Commission)
COMPLAINT UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019

Before,
The President / Presiding Officer
District Consumer Disputes Redressal Commission
_______________

Date: _______________

COMPLAINANT:
_______________, _______________
Phone: _______________ | Email: _______________

VERSUS

OPPOSITE PARTY:
_______________, _______________

FACTS:

1. The Complainant is a consumer under Section 2(7) of the Consumer Protection Act, 2019.

2. On _______________, the Complainant purchased/availed _______________ from the Opposite Party for Rs. _______________/- vide Invoice/Receipt No. _______________.

3. Deficiency / Unfair Trade Practice:
_______________

4. Grievance was raised with the Opposite Party on _______________, with no satisfactory resolution.

RELIEF SOUGHT:
a) Refund of Rs. _______________/-.
b) Compensation of Rs. _______________/- for mental agony and harassment.
c) Cost of litigation.

I declare the facts stated above are true to the best of my knowledge.

_______________
Date: _______________
Place: _______________

When to Use This Document

  • ✓A company has refused your legitimate refund request
  • ✓A product or service was defective and compensation was denied
  • ✓You want to escalate formally before filing with the District Consumer Commission

Required Information Checklist

Keep this information ready before generating the document.

Date of Complaint
District / City Name
Complainant Full Name
Complainant Address
Complainant Phone
Complainant Email
Company / Opposite Party Name
Company Address
Date of Purchase / Service
Product / Service Name
Amount Paid (₹)
Deficiency / Issue Details
Date Grievance Was Raised
Refund Amount Sought (₹)
Compensation Sought (₹)

Full Sample Draft

COMPLAINT UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019

Before,
The President / Presiding Officer
District Consumer Disputes Redressal Commission
{{district_name}}

Date: {{complaint_date}}

COMPLAINANT:
{{complainant_name}}, {{complainant_address}}
Phone: {{complainant_phone}} | Email: {{complainant_email}}

VERSUS

OPPOSITE PARTY:
{{company_name}}, {{company_address}}

FACTS:

1. The Complainant is a consumer under Section 2(7) of the Consumer Protection Act, 2019.

2. On {{purchase_date}}, the Complainant purchased/availed {{product_service_name}} from the Opposite Party for Rs. {{amount_paid}}/- vide Invoice/Receipt No. {{receipt_no}}.

3. Deficiency / Unfair Trade Practice:
{{deficiency_details}}

4. Grievance was raised with the Opposite Party on {{grievance_date}}, with no satisfactory resolution.

RELIEF SOUGHT:
a) Refund of Rs. {{refund_amount}}/-.
b) Compensation of Rs. {{compensation_amount}}/- for mental agony and harassment.
c) Cost of litigation.

I declare the facts stated above are true to the best of my knowledge.

{{complainant_name}}
Date: {{complaint_date}}
Place: {{district_name}}
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Frequently Asked Questions

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Legal Disclaimer

The District Commission hears complaints where the value of the goods or services paid as consideration does not exceed ₹50 lakh; the compensation you claim does not count towards that limit. File on e-Jagriti with the fee under rule 7 of the Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 — nil where the consideration paid is up to ₹5 lakh — and attach the invoice, receipts and correspondence. File within two years of the cause of action (Section 69).

Getting money back, in the order a commission or a court expects to see it.

How to file a consumer complaint — or browse every template, or the free tools that work out the dates and figures these documents need.

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