Consumer Complaint (District Consumer Commission)
Draft complaint for filing before the District Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.
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Same document in Hindi: हिंदी संस्करण
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COMPLAINT UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019 Before, The President / Presiding Officer District Consumer Disputes Redressal Commission _______________ Date: _______________ COMPLAINANT: _______________, _______________ Phone: _______________ | Email: _______________ VERSUS OPPOSITE PARTY: _______________, _______________ FACTS: 1. The Complainant is a consumer under Section 2(7) of the Consumer Protection Act, 2019. 2. On _______________, the Complainant purchased/availed _______________ from the Opposite Party for Rs. _______________/- vide Invoice/Receipt No. _______________. 3. Deficiency / Unfair Trade Practice: _______________ 4. Grievance was raised with the Opposite Party on _______________, with no satisfactory resolution. RELIEF SOUGHT: a) Refund of Rs. _______________/-. b) Compensation of Rs. _______________/- for mental agony and harassment. c) Cost of litigation. I declare the facts stated above are true to the best of my knowledge. _______________ Date: _______________ Place: _______________
When to Use This Document
- ✓A company has refused your legitimate refund request
- ✓A product or service was defective and compensation was denied
- ✓You want to escalate formally before filing with the District Consumer Commission
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Full Sample Draft
COMPLAINT UNDER SECTION 35 OF THE CONSUMER PROTECTION ACT, 2019
Before,
The President / Presiding Officer
District Consumer Disputes Redressal Commission
{{district_name}}
Date: {{complaint_date}}
COMPLAINANT:
{{complainant_name}}, {{complainant_address}}
Phone: {{complainant_phone}} | Email: {{complainant_email}}
VERSUS
OPPOSITE PARTY:
{{company_name}}, {{company_address}}
FACTS:
1. The Complainant is a consumer under Section 2(7) of the Consumer Protection Act, 2019.
2. On {{purchase_date}}, the Complainant purchased/availed {{product_service_name}} from the Opposite Party for Rs. {{amount_paid}}/- vide Invoice/Receipt No. {{receipt_no}}.
3. Deficiency / Unfair Trade Practice:
{{deficiency_details}}
4. Grievance was raised with the Opposite Party on {{grievance_date}}, with no satisfactory resolution.
RELIEF SOUGHT:
a) Refund of Rs. {{refund_amount}}/-.
b) Compensation of Rs. {{compensation_amount}}/- for mental agony and harassment.
c) Cost of litigation.
I declare the facts stated above are true to the best of my knowledge.
{{complainant_name}}
Date: {{complaint_date}}
Place: {{district_name}}Your details are filled in automatically. Download as Word (.docx) or PDF — free, no signup.
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The District Commission hears complaints where the value of the goods or services paid as consideration does not exceed ₹50 lakh; the compensation you claim does not count towards that limit. File on e-Jagriti with the fee under rule 7 of the Consumer Protection (Consumer Disputes Redressal Commissions) Rules, 2020 — nil where the consideration paid is up to ₹5 lakh — and attach the invoice, receipts and correspondence. File within two years of the cause of action (Section 69).
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