Consumer Complaint
Evidence Checklists
Interactive checklists showing exactly which documents to gather before filing a consumer complaint — RERA/builder, UPI fraud, banking, airline refund, Amazon/Flipkart, and medical negligence.
Choose Your Complaint Type
RERA / Builder Complaint
Every document you need to file a RERA complaint against a builder for delay, defects, or misrepresentation
UPI / Online Fraud
Complete evidence list for UPI fraud, online scam, phishing, and cybercrime complaints
Medical Negligence
Evidence required to file a medical negligence complaint before consumer court, MCI/NMC, or State Medical Council
Amazon / Flipkart Refund
Every document needed to escalate an Amazon or Flipkart refund complaint to consumer court or NCH
Banking Complaint
Complete document checklist for bank complaints — failed transactions, fraud, charges, loan disputes
Airline Refund
Complete evidence list for airline refund, cancellation compensation, and denied boarding complaints
How These Checklists Work
Each checklist is interactive — check off items as you gather them.
Items marked "required" are essential for your complaint to be admitted. Optional items strengthen your case.
A progress bar shows your readiness to file — aim for 100% required items before filing.
Once you have your documents, use GetNyay's AI to draft the complaint letter using your specific facts.
Frequently Asked Questions
Why do I need an evidence checklist before filing a consumer complaint?
Consumer forums, regulators, and courts require specific documentary evidence to admit and process your complaint. Incomplete evidence is the most common reason consumer complaints are rejected or weakened at the outset. These checklists identify exactly which documents are required vs. optional for each complaint type — so you file once, correctly.
Are these checklists applicable to all states in India?
The core document requirements for consumer complaints under the Consumer Protection Act, 2019 are uniform across India. State-specific variations exist for RERA (each state's RERA authority has slightly different filing forms) and for certain sector regulators. The checklists note where state-specific verification is needed.
Can I use these checklists without a lawyer?
Yes. These checklists are designed for individual consumers filing complaints without legal representation. The Consumer Protection Act, 2019 explicitly allows self-representation before consumer forums at all levels. However, for complex matters (high claim amounts, class action, medical negligence) or if your case is challenged, consulting an advocate is advisable.