Complaint Help Center
Simple, practical guides to help Indian users understand what to write, what documents to collect, and how to prepare a stronger complaint before taking the next step.
Important: GetNyay provides document preparation and complaint guidance support. We do not provide legal representation or guarantee any outcome. For complex legal matters, please consult a qualified advocate.
Choose a complaint category
Each guide covers what to collect, what to write, common mistakes to avoid, and how to escalate effectively.
How to Prepare a Consumer Complaint in India
Defective products, poor service, refund denied, false advertising — know what to write and what proof to collect.
How to Prepare a Cyber Fraud Complaint in India
UPI fraud, phishing, fake websites, unauthorized transactions — act fast and document everything.
How to Prepare a Bank Complaint in India
Wrong charges, unauthorized debits, loan problems, account issues — know the proper escalation path.
How to Prepare an Insurance Complaint in India
Claim rejected, delayed settlement, policy mis-sold — know how to push back with a proper complaint.
How to Prepare a Builder or Real Estate Complaint in India
Delayed possession, amenities not provided, RERA violation — know how to formally hold your builder accountable.
How to Prepare an Online Shopping Refund Complaint in India
Refund not received, return rejected, wrong item delivered — escalate the right way with proper documentation.
How to Prepare a Telecom Complaint in India
Wrong billing, unauthorized charges, poor network, number portability issues — know your TRAI rights.
How to Prepare an Electricity or Utility Complaint in India
Inflated bills, meter disputes, wrong readings, supply interruption — know your rights as a consumer.
How to Prepare an Employer Salary or Workplace Payment Complaint in India
Salary withheld, PF not deposited, gratuity or FnF pending — know the formal steps to take.
How to Prepare a Travel or Airline Complaint in India
Flight cancelled, refund not given, baggage lost, denied boarding — know your DGCA rights.
What to collect
Every guide includes a clear list of information and documents you need to gather before writing your complaint.
What to write
Each guide includes a practical sample complaint format and a list of what your letter must include.
How to escalate
Understand the right authority to approach — consumer forum, ombudsman, RERA, TRAI, DGCA, or labour court.
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