Disclaimer

GetNyay is operated by Wealth Building Academy LLC, a technology company registered in Illinois, USA. We are a software platform — not a law firm, legal services provider, or advocate firm under the Advocates Act, 1961 (India) or any other legal services regulation.

We do not employ lawyers, advocates, or legal professionals to provide advice to users. The complaint templates, escalation guidance, and regulatory summaries on the Platform are informational drafting aids — not legal documents or legal opinions prepared by a legal professional.

Using GetNyay does not create any professional relationship between you and any lawyer or legal firm.

All content on this Platform, including complaint templates, escalation pathways, regulatory summaries, evidence checklists, and AI-generated complaint drafts, is provided for informational and drafting-assistance purposes only. It does not constitute:

• Legal advice tailored to your specific situation
• An interpretation of any law, regulation, or judicial order
• A recommendation on what legal action you should or should not take
• A guarantee that any complaint or approach is legally appropriate or will succeed

The law applicable to your consumer grievance may depend on the specific facts of your case, applicable jurisdiction, recent judicial interpretations, and regulatory circulars that may not be reflected on this Platform. For advice specific to your situation, consult a qualified advocate.

GetNyay is a private technology platform with no official connection, affiliation, endorsement, or approval from any Indian government ministry, department, regulatory authority, or public sector body. Use of regulator names and references on this Platform does not imply any such relationship.

All regulator contact details, complaint portals, and procedural information referenced on the Platform must be independently verified from official government and regulator websites before use.

GetNyay uses AI language models to assist with complaint drafting. AI-generated content is a starting point — not a finished, verified legal document. Specific limitations include:

• AI models can generate plausible-sounding but factually incorrect information ("hallucinations")
• AI may reference outdated regulatory guidelines, incorrect filing procedures, or non-existent complaint portals
• AI does not have access to real-time regulatory updates or recent judicial interpretations
• Amounts, timelines, and procedural steps generated by AI may not reflect current requirements
• AI-generated complaint text may contain grammatical errors or factual inaccuracies based on the information you provided

You must review every word of the generated complaint before submitting it. Submitting inaccurate or false information in a formal complaint can have serious legal and reputational consequences for you.

See our AI Content & Limitation Notice for detailed AI-specific disclosures.

Using GetNyay to draft a complaint does not guarantee any of the following:

• That the company or regulator will accept, acknowledge, or respond to your complaint
• That you will receive any financial compensation, refund, or remediation
• That your complaint will be resolved within any stated timeframe
• That the complaint will meet the formal requirements of any specific regulator or court
• That any stated escalation path or process will be available or effective for your case

Complaint outcomes depend on the specific facts of your case, the conduct of the company you are complaining about, the discretion of the relevant regulator or adjudicator, and many other factors entirely outside GetNyay’s control.

You are solely responsible for:

• Reviewing and verifying all factual information in your complaint draft before submission
• Ensuring that all dates, amounts, names, and references in your complaint are accurate
• Verifying the correct authority, regulator, or forum to file your complaint with from official sources
• Verifying the current contact details, postal addresses, and online portals of any regulator
• Ensuring your complaint meets the formal requirements of the relevant authority
• Any legal, financial, or reputational consequences arising from submitting a complaint drafted on this Platform
• Obtaining independent legal advice if your matter is complex, involves substantial amounts, or carries significant legal risk

GetNyay provides drafting tools only. We do not:

• Submit, file, or transmit your complaint to any regulator, bank, ombudsman, consumer forum, court, or government authority
• Follow up on your behalf with any regulator or company
• Represent you in any legal, quasi-legal, or administrative proceeding
• Act as your agent or representative for any purpose
• Communicate with third parties about your complaint

After using GetNyay to draft your complaint, you are responsible for printing, copying, and submitting it yourself through the appropriate official channels.

Information on this Platform about consumer protection laws (Consumer Protection Act 2019, Banking Ombudsman Scheme, IRDAI grievance mechanisms, TRAI complaint processes, RERA provisions, etc.) is provided as a general educational summary only.

Such information:

• Is based on publicly available information at the time of drafting and may be outdated
• Is not a substitute for reading the actual legislation, regulatory circulars, or official guidance
• May not reflect recent amendments, judicial interpretations, or regulatory policy changes
• Is not tailored to the specific facts, jurisdiction, or circumstances of your complaint

Always visit the official website of the relevant regulator for current, authoritative procedural information.

• A dispute involving a significant sum of money or property
• Criminal allegations or potential criminal liability
• A matter before a court, tribunal, or formal adjudicatory body
• Complex contractual disputes requiring legal interpretation
• Immigration, family, employment, or criminal law issues
• A situation where the other party is represented by a lawyer
• Any matter where incorrect handling could result in serious legal or financial harm to you

For verified consumer advocacy organisations and legal aid resources in India, visit the official National Consumer Helpline at consumerhelpline.gov.in or the District Consumer Disputes Redressal Commission in your area.