RERA Complaint Format

iGuideline Summary

RERA (Real Estate Regulatory Authority) is a statutory body established under the Real Estate (Regulation and Development) Act, 2016 to protect home buyers and regulate the real estate sector in India. You can file a complaint with your State RERA against a builder/promoter for delayed possession, failure to hand over possession, defects in construction, non-registration of project, or refusal to refund money. Complaints must be filed at the RERA of the state where the project is located. VERIFY_OFFICIAL_SOURCE: RERA Act 2016 and your State RERA portal for current filing procedures.

When to File This Complaint

• Builder has delayed possession beyond the agreed date
• Builder refuses to refund money on project cancellation
• Flat has structural defects or quality issues after possession
• Builder failed to register the project with RERA
• Builder misrepresented project specifications in advertisement
• Builder is not executing sale deed or registered agreement

Documents Required

• Booking receipt and allotment letter
• Sale/flat purchase agreement (registered)
• Payment receipts for all installments paid
• Communication with builder regarding delay/defect
• Demand letters sent to builder (if any)
• RERA project registration number (if available)
• Photographs of construction defects (if applicable)
• Builder's brochure/advertisement showing promised features

Common Mistakes to Avoid

• Filing RERA complaint in wrong state (must be state where project is located)
• Not attaching registered sale/booking agreement
• Missing payment proof and amount details
• Failing to send prior legal notice to builder
• Not calculating delayed possession period correctly
• Omitting RERA project registration number in complaint